Is Paypal safe?

Hi Puubie,

Our system has not been hacked. There are some general precautions that users can use to prevent account access.

1. Do not use the same password that you use on another site.
2. Do not click on any links in emails that direct you to a site other than PayPal.com. The web url would read www.paypal.com. We have no variations on this (save when you login it goes to an https:).
3. Do not share your password with anyone.

There are some additional guidelines, but those are the important ones. I am interested in you sending me your information to [email protected] so that I can have this looked at.

Regards,
Damon

Hi,

Sorry to hear of your delay in getting a response. Customer service currently has a backlog on emails, but we are bringing additional staffing on to assist. Feel free to send me your question/problem to [email protected].

Hi Rayhall,

Thanks for your comments.

Customer Service is tackling many of these issues and our recent funding is going to allow us to make additional investments in the Customer Service Operations arena. Some software changes are happening and additional staffing is coming aboard.

As it relates to your transaction---

If the transaction was placed on a credit card, the credit is placed after you cancel it. However, the credit appearing on your credit card account can take several days to post because of the clearing time.

Sorry for my delay in responding to this, but I generally hit around twenty different areas looking for specific concerns and I do not work weekends. I usually visit audiogon every couple of days because it is not as trafficked as the other sites I go to.