How long does Tekton shipping take?


I ordered a pair of Tekton Ulfberht speakers in early August, they said shipping would be 10-14 days, and last i heard from them was in late August, they said they would contact me, and that there were 3 orders ahead of mine. I get that they are busy, but 5 months? Has anyone had to wait that long to get their speakers?
dawgfan90

Showing 5 responses by tektondesign

Respectfully, this post is not factually accurate - it’s simply not factually accurate and that’s sad. This client ordered a custom color and clear-coated painted finish. We will be sure to post on Audiogon John’s completed and boxed Ulfberhts - including the shipping/tracking labels within a day or two.

Eric Alexander
President
Tekton Design, LLC
Respectfully, we’ve garnered 8 product of the year awards in as many years. Thirteen employees with many mouths to feed - we’re hiring today. Many thousands and thousands of perfectly satisfied clients. Real intellectual property that is changing the landscape of audio and I still have to deal with the defamation and the slander of a select few trolls on Audiogon. How sad. What have I personally done to any of you to deserve this type of treatment?!

Eric Alexander - audio designer
Respectfully, and again... this post is not factually accurate - it’s simply not factually accurate and that’s sad. This client initially ordered a standard finish and then switched to a high-end piano finish. Everything was quickly resolved and has been sorted out. We'll be sure to post on Audiogon this pair of completed Ulfberhts shorty.    

Eric Alexander
President
Tekton Design, LLC
The "real story" is this gentleman is an absolutely wonderful client! The order came in as a standard 7-10 day painted finish. Within a few days, he requested his speakers be upgraded to a high-end finish. We offer Ferrari, Lamborgini, Maserati, etc... matched colors; this client chose to take advantage of this. Understand this changes things for me just a bit since I personally paint, cut, buff, and polish all of the speakers ordered like this; I am also the president and CEO of a small company. This type of finish is very labor intensive and does take some time to produce all - it's well worth the wait. I have clients tell me all the time to take as much time as I need and I was under the assumption this client was in no rush for delivery. Everything is resolved and we're finishing his speakers up now.   

Eric Alexander- audio designer         
The allegations in this thread are false and slanderous.

Unfortunately the nature of this thread has left me and my company with no option but to consult my retained legal counsel.

Eric Alexander - President
Tekton Design, LLC