FEX EX Damaged New Legacy's


I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob

Showing 1 response by arcticdeth

Unfortunately, I had to have ups and fed ex come pick up damaged speakers as well. 
 I was shipped 6-7 pairs of Energy rc-70’s. Only 2 pair arrived mostly in damaged, there is a small nick on the bases , at the back, everything else is great. It was saddening to see so many of these great speakers damaged.
wanted 3 pairs of these. But after so many damaged, said two is enough. 
 Watching the morons at ups and fed ex, drop from truck on street, knowing another pair were damaged, broke my heart. 
 I feel your pain.
my price was not nearly as much as yours, but hurts nonetheless.