As an engineer I have been designing product which is shipped worldwide since 1981. The case you describe is common among companies which do not follow basic shipping guidelines which are published and available for use to design packaging and product. These guidelines describe in detail, shock loads and g loads a product will encounter during shipping. It turns out shipping by Air Transportation is actually the roughest. See ATA, DOD, and trucking association shipping guidelines for more information. Apparently CAREY has chosen not to follow the packaging and product design guidelines.
I think I know what I am talking about since I designed electrical product to be air dropped from a aircraft and to survive a high speed extraction out the back of a C130 doing a touch and go on to a concrete runway which is a 3 meter drop.
FEDEX keeps destroying my New CARY 805RS Monoblocks - What can I do to prevent Nightmare?
Hello members,
I really need your help to resolve this issue that has been going on since 12/14/2021. It is now 1/1/2022 and I still have only 1 amplifier that is working and hopefully NOT damaged.
I noticed that many of you are very fond of the Cary 805 monoblocks.
I have purchased a pair and have had 3 amplifiers destroyed by FEDEX Ground.
Any idea how I can get one without having the AMP DESTROYERS ruin them?
CARY ships them in WOODEN CRATES and they still are damaged.
FEDEX also totally ruined one of them by sending it via truck to MINNESOTA - 1280 MILES IN THE WRONG DIRECTION !!! I live in NEW JERSEY.
What would you suggest?
Can I force FEDEX to ship them by AIR to Newark airport? FEDEX CLAIMS/REVENUE SERVICES TOLD ME yesterday that the shipper can request this if FEDEX truck delivery keeps damaging my sensitive electronics.
Should I drive to North CAROLINA - 600 MILES IN ONE DIRECTION?
The FEDEX drivers are NOT able to left the 130 pound wooden crate off of the truck or into my house. Many of the trucks don't even have a hand truck and if they do, the drivers refuse to use them.
One delivery person actually tried to hoist the wooden crate from the driveway onto his shoulder. I stopped him before he fell over backwards!
CARY has been fantastic, but FEDEX is making this into a never ending nightmare!
Any help would be greatly appreciated!
Thank you,
Mike