I had a software issue with a Classe SSP-25. I called classe and they asked me to send the unit for inspection.
They sent me a loaner unit for 2 weeks, then informed me of a new software upgrade to the mainboard and also told me they were going to send me a brand new unit. That to me is great customer service!! I have never had a problem since then and currently own the ssp25 and 2 of their amps.
They sent me a loaner unit for 2 weeks, then informed me of a new software upgrade to the mainboard and also told me they were going to send me a brand new unit. That to me is great customer service!! I have never had a problem since then and currently own the ssp25 and 2 of their amps.