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Beware purepower inc

Trading with Purepower can be dangerous ...
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
jeanjohn

Showing 4 responses by bombaywalla

bombaywalla's avatar
bombaywalla
1,958 posts
 
I *think* that the thread has been removed but just a few months ago member "Glory" had THE SAME issues with Purepower Canada. He was given a major run-around by the Canadians & had an overall hellish experience. I *think* that he eventually resolved his issue. Contact Glory offline to find out more.
BTW, there is a Purepower in NY state as well & they seem to have all their ducks lined in a row.
bombaywalla's avatar
bombaywalla
1,958 posts
 
.....series of outrageous claims, and ignoring US court orders to cease and desist.
Purepower, you are a Canadian company. So, what are the US courts doing given out rulings in your favour? Why are the Canadian courts not taking the action???
bombaywalla's avatar
bombaywalla
1,958 posts
 
Vicks7, you need to take a serious chill-pill, dude!
YOU are the one ranting, not me. Ok?
I merely asked a question to Purepower (& I want Purepower to answer it & not some disillusioned imbecile like you) for clarification.
Nowhere in my post (& it is a post & not a thread!) do I imply that Purepower should be "ashamed" (like you wrote).
You are jumping to way too many conclusions based on a post asking for clarification.
Yes, I do use a competitors product but I have no malice or bad intentions directed at Purepower. My posts re. Purepower are based solely on my information from directly known parties who use Purepower products. So, I stand by my posts made thus far re. Purepower products.

Go crawl back into your shell....
bombaywalla's avatar
bombaywalla
1,958 posts
 
To clarify for Bombaywalla, PurePower Partners LLC is a US corporation, incorporated in New Jersey. The product is manufactured in Canada. The counterfeit sales took place in Florida and thus the Florida courts are the correct venue for the lawsuits.
thank you Purepower for the clarification. I had no idea that your company was a US firm; I was (& so was another user who I extremely well) under the impression that Purepower was Canadian. In light of the new info, the US courts getting involved makes sense.
Good luck with your new product offerings! And, I'm sure that you guys have learnt your lesson VERY well. ;-)
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