Anyone solved MF Tri Vista SACD problems?


I am starting this thread for my friend who bought this Musical Fidelity Tri Vista SACD player as used two years ago. Now the transport mechanism and also the servo board (we think) are broken. Does anyone know if there still is some company who can repair these players or modify them with new parts (transport+servo board). It seems to us that Musical Fidelity has moved forward and abandoned its old Tri-Vista customers. No help from their side at all. All info/help is appreciated.
mkilpi

Showing 7 responses by cerrot

They didn't help me on my $7,000 kW SACD player (but my dealer did). I won't support that company again--ever.
I guess it could work, in theory, with the right tech-and I guess, in theory, may open up some new problems. Other thoughts I have had for the kW SACD player is a door stop. It works very well if you rest it on its side. It is quite heavy. I was using it as a paper weight, but it took up too much room on my desk. Probably the best use I have had of it is to just leave it on the floor in my listening room, reminding me how pathetic Musical Fidelity is. Yep, that's the best use.
Even Mickey Fremer said in a review (a component other than the kW SACD--maybe an amp or speakers-can't remember) - said: I used my kW SACD, which still plays---for now.

MF (Musical Fidelity) just SUCKS. Simple. I don't care how good their gear sounds. After the CD experience, I will never buy a MF product again.
First off, I bought mine new ($7,000) from an authorized dealer. 2nd, it went back for repair and came back unrepaired. Third---shame on them for using an "unrobust" transport--they new they were using a crap transport when the built/designed it. Fourth, why would I trade mine back to them for another one of their "unrobust" players--as that is all they had when mine broke down. Fifth, my dealer came through with flying colors - not MF.
Gtfour, please make sure you post when your kW stops working. It's only a matter of time. Good luck.
Gtfour-Ahhh...hostility? No. Just decided to never support Musical Filelity ever again. (That is my decision-and, last I checked, 60% of thhe kW's are door stops-pretty high failure rate for a great company who's only "fault" is that they got hoodwinked by Phillips (?). I didn't buy a Krell-I bought the MF kW--again, $7,000. I don't care about Krell. I never had a Krell. I believe the MF was limited to 500 units-it would have beean easy enough to stock pile parts for just 500 units (?). I sent my MF back for repair and after almost a month, it came back just as bad (I remember maybe worse) than before--no note-"sorry, we can't fix it" - just sent it back as repaired. (they didn;t test it before return shippment?). And, no - they never made any offer of trade in. My dealer took care of that. Hhe took a nice hit on a trade in for a different brand. Sold to me way below cost "for my trouble". Great dealer (lousy company). All I wanted was for MF to send it back with a little note, "sorry we couldn't fix it-what would you, our $7,000 customer, like for us to do"? That was all I wanted. Before you ask people to step up "and be a man", know the facts. I cited no hostility towards you.
Gtfour,
From the onset I have said that I would not support MF "no matter how good their gear sounds". My choice to not support a company who failed me. The fact that they failed many, many others isn't my issue, though does support it-and cannot be disputed. I am not the only one here who has been bruned by MF and "elects" not to support them as a company". I have never said their gear doesn't sound good-my cd player sounded awesome-when it played. I have heard their dacs, and amps and sound very good. It is MY choice as a consumer to choose not to support them. It is also my privilidge as a poster in this forum to describe my experience with MF. I get to choose what I buy, suppot, like, discuss. My remarks are justified to me, and all those others who have MF bricks.