Ticking noise in Audio Research Reference CD7


Hi,
I have a relatively new CD7 (probably with about 1,500 hours on it) and it recently started making this ticking noise each time I press "play" or move between tracks ("forward" or "backward"). While just playing the noise isn't there.

Any ideas where this noise could be coming from/caused by?

Thanks.
amuseb
Bruce, thanks for the Allentown connection idea but I think that sending the unit back and forth to the US would be very cumbersome. Only the thought of sending this big box with my in-laws back to the US makes me sweat, namely after what my mother in-law had to go through the time she brought over to Paris a King Cobra 3 wood I had ordered in the US... her experiences with security, customs, etc will be told forever around the family Christmas table while I feel bad and sorry...
Maybe we'll just keep your proximity in mind for a little audiophile encounter the next time we're visiting PA...

Elberoth2, indeed, it's taken sometime to take action. First of all there was only the ticking noise and speaking to ARC, Cal and the their service manager, they suggested to just leave it alone as they thought the issue wasn't serious ("it could happen that the transport ticks when looking for the next track"). Now the spinning noise is more serious (it's that one side of the disc the CD seats on is lower than the other and it touches the metal body of the transport when spinning) so since yesterday I just turned off the unit until it's fixed.
Looking for a transport in France brought zero result (believe it or not) and I have to move forward on ordering it from another EU country.

Can you remind me, from your knowledge, if the cd-pro2 is a straight on one-2-one replacement in the CD7 that doesn't call for any SW/HW modifications on the COTS unit?

Regards from a sunny Paris.
elberoth2, I guess replacing the cd-pro2 is a straight forward drop in that doesn't call for any specific ARC SW modifications or such, isn't it?
Thanks elberoth2.
BTW, I spoke to ARC and they claim they "modify the cd-pro2" but I don't really believe them and assume this is said for commercial reasons only.
I have to take my words regarding ARC back.

Actually, the cd-pro2 isn't a drop in replacement as the CD7 version needs a connector on position CL16 for the clock signal, this connector isn't part of the standard cd-pro2 transport sold by daisy or any of it's resellers.