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Tube Research Labs Latest Dude Preamp

For those members following a recently closed thread about my TRL wows, I have an update. The manufacturer has contacted me and offered to replace my first generation unit with their latest and greatest unit free of charge. I spoke with Paul today and we have agreed on a framework to get this done.

This is an extremely generous gesture as the new model is radically different and more expensive then the generation it’s replacing. We had an interesting conversation about the new units fully balanced design that Paul feels will be a much better fit for my particular needs.

I was not expecting anything like this. They really have stepped up in a big way. Keep you all posted on the situation and hope to have some specifics on the new architecture and features soon.
cdente
glory's avatar
glory
1,614 posts
 
Thanks Chuck for posting this info. This shows good character on your part to write this.

We fans of TRL really did want to see you happy with your Dude as Paul does have a good heart to do his costumers right.

Sorry for the cheap shots I took at you during the now closed thread.

Sorry for the cheap shots I took at you in the closed thread.
gallant_diva
143 posts
 
For the record, I have no conflict of interest or any special treatment with TRL and I am totally independent mind (sometimes a bit too much) as can be seen for my audio views, but I must say that Paul is the most honest and caring gguy I ever met in audio. He is also an excellent human being and he won't sell his integrity to buy more support from behind the door.
raytheprinter's avatar
raytheprinter
1,234 posts
 
As good as ive read the old Dude sounds,,the new model would have to be incredible to be better!Im looking forward to you owners comparing notes! Did I read that the Samsons will be discontinued, and a new amp introduced?
la45
242 posts
 

Its great to see the TRL family back together again. Keep in mind that any public debate surrounding a device issue or customer problem does not work in favor of TRL.

Paul had no choice. Happy ending..
sgr's avatar
sgr
689 posts
 
Wow, now that is SOTA support and service. Congtratulations and good listening to all involved.
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