You cant ask for a better resolution then receiving a completely new and updated component at no charge.
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Thanks Chuck for posting this info. This shows good character on your part to write this.
We fans of TRL really did want to see you happy with your Dude as Paul does have a good heart to do his costumers right.
Sorry for the cheap shots I took at you during the now closed thread.
Sorry for the cheap shots I took at you in the closed thread.
03-25-11: Gallant_divaWith due respect Gallant_diva, you gotta be kidding me. Sharing your experience with the world WORKS! If the company wants to stay in business ...
For the record, I have no conflict of interest or any special treatment with TRL and I am totally independent mind (sometimes a bit too much) as can be seen for my audio views, but I must say that Paul is the most honest and caring gguy I ever met in audio. He is also an excellent human being and he won't sell his integrity to buy more support from behind the door.
That is wonderful new Charlie. The other path would have been a black hole for everyone involved. As I stated in previous threads, I have experienced similar emotions with other manufacturers. Since I did not grow up in NJ, I may have more of an internal filter that prevents me from brawling in public....lol. It is funny how the internet does facilitate our uncouth behavior. We say things we wouldn't normally say.
Ray, the Samsons are not being discontinued. As a Samson owner, I gave Paul grief about that one. Smart men have dumb ideas from time to time....
I am told that the new Dude will be identical from a circuit standpoint -- this is referring to recent builds (there were some changes in the last couple of years that most units either have or were subsequently performed by TRL). This is a packaging (casework) upgrade. Plus, Paul will do "custom" features if requested. Paul is a great guy and makes World Class products. His primary concern is customer satisfaction. To me, state of the art performance at real world prices. One last note, I am not associated w/ TRL in any way...simply a satisfied customer.
I think a few closing comments are appropriate. Paul made me this offer with no strings attached. After he contacted me I sent him a scathing letter questioning his motivation and making demands of my own. His offer stood even after all that. There was no quid pro quo here and he expected nothing in return. Actually says allot about the man. The decision to create this post was mine and mine alone.
Personally I'm sickened by this whole experience where others are feeling joy and exuberating. It was never my intention to squeeze anything out of TRL. This does bother greatly. I had to question myself in that what kind of a person would I be if I did not accept his offer?
I'm just chalking up the dire predictions about using a third party as nonsense. The people I talked to seemed genuine in there knowledge and in their desire to help and I thank them for that.
A few quotes from Paul regarding my new fully balance unit:
"The Dude now weighs about twice what yours does at 72#, the
balanced will probably be about 85-90#. "
"The balanced use a 4-deck Shallco 45-step attenuator with our TRL bearings on the
shaft. Also a 4-deck Shallco input switch."
"It uses a bigger tube (6080's) instead of 6sn7's for the active circuitry like in
our GTP6 introduced in 2003 so it'll drive low-impedance loads."
Thanks for the update and your closing comments Charlie. I hope this works out for you, please keep us updated.
Glory, what was wrong with La45's post? As I said a number of times all the bickering and attacks on the customer from the TRL camp were not working in TRL's favor. I think there is a valuable lesson that should be learned here (once again as history has a way of repeating itself). Don't you? Paul really didn't have a choice in the end. He should have made the offer much sooner before things erupted, but in the end he came through and that is what matters.
BTW - very nice of you to apologize to Charlie. Indeed very good character shown on your part.
Tony, you know TRL well having owned their products in the past. Does Paul's offer surprise you? Were you ever a recipient of their largess in any way? He is a very generous man almost to a fault. To be frank, the quality of sound many of us have stepped into for the price is stunning. More of the same IMO. He did have a "choice" in this matter, as did Charlie, and they both made the right decision together. Bravo.
Jeffga, what TRL gear do you own?
Ackman00: You'll have to call Paul to get a price. It seems that every Dude built lately has been custom. Very few are "standard" anymore. You have many options to choose from. (Colors, number of inputs, dual mono step attenuators, full balanced, etc.)
Once again, just give Paul a call at (509) 989-4437 and he'll have your answers.
Hi Yo2tup, Paul is particular about that and I would direct questions to him. Grannyring sent me a RCA smoked glass 6SN7 to try in the PS, and I did not notice any real benefit. That being said, rolling can alter Paul's biasing (thus the potentiometer) and you have to be careful. Give him a buzz....
Ah ok thanks. It sound so good as is, I'll leave well enough alone!
Btw, I was able to compare the Dude directly with the Shindo Arieges-L. Granted, the Dude is more expensive than the Shindo...but it didn't take much to determine the winner in my system, the Dude bested it in almost every way.
I'm using a Burgess 45 SET amp btw.
I have a series of questions for the technical experts:
1) SE vs. Balanced. It’s a question of application rather than sound quality correct? In my case I have fully-balanced equipment on the input and output side driving the need for a fully-balanced unit.
2)Input component matching. The balanced Dude will handle much higher input. Probably 15 volts of input easily according to Paul. Does a higher voltage output on a cdp or dac equate to better sound in this case?
3) Output component matching. As I previously noted, my balanced Dude will use a bigger tubes (6080's) instead of 6sn7's for the active circuitry for my low-impedance loads. Paul asked if I needed this extra juice so they may still use 6sn7 in the base balanced version. Anybody have the scope on this?
I’m not seeing anything here that indicates a balance unit sounds better than the SE version but rather (like in my case) SE version can sound less that optimal for the wrong application.
1) Depends on how a company implements a balanced design. Typically true differential balanced circuits resolve noise issues and allow one to use extremely long cables without degrading sound quality. If the balanced circuit supports the 600 ohm standard (and not all of them do) then you get the added benefit of eliminating interconnect cable artifacts. Meaning you should not be able to hear the difference between different types of interconnect cables. Think pro audio equipment. On the other hand whether in general it sounds better than single ended is up in the air. Lots of threads on this in the forums that discuss this. You might want to look up some posts by Atmasphere (Ralph Karsten) who has often chimes in on such subjects.
2) No, not really. It just means the Dude can handle a lot more output voltage which is a good thing for flexibility purposes. A higher output voltage on the source will add more overall gain to the system, perhaps leaving less flexibility over the volume control.
3) Not sure what you mean by this one. Usually output impedance of the preamp is a key spec in determining how well it works with an amp. There are other considerations as well, but your question is vague in this respect so can't say for sure.
Sorry for the really late response. I’m working on a huge addition to my house that has been consuming my time. Got a 500 sq ft room I'm retrofitting for a new audio/office application out of the deal. Should be killer!
I'm clear on your responses in 1 & 2. Where I was going with question 3 is that in my situation i'm going from the Dude to a pro audio active crossover (DBX 260 to be specific). I'm hoping to have a better match between the +4bu pro audio device with the higher output of the 6080 tubes.
As far as the last post, I'm taking a wait and see approach. I should have the new unit in a few weeks. I'll let you know if I'm really into a 'dude' then.
Got mine 2day!! It took a little while but it was well worth the wait!
I normally don't buy New equipment! I prefer to try different used equipment then turn it over for a profit a little loss or break even!
Then I came upon all this controversy about the DUDE! I read all the pros & cons & decided to get one!!
It looked like alot of equipment for the $$$!!
I know a few more were shipped last week when mine was, I'm sure there are more happy owners!!
I have nothing to do with this company (TRL)just happy consumer!!
I got my new Dude today and boy was it ever worth the wait, Wow and Wow again! Mine is RED in color and weights some 75 pounds! Shallco 45 step volume control and a transformer that weights some 14 pounds!
Mine has 2 - 6sn7's per side to better drive my 20K input impedance 600 watt/channel amp and Soundlab M1 speakers. The build quality is simply awesome. Looking inside the unit simply has me in awe. The sheer massive nature of the unit, layout, and build quality are most impressive.
The power supply in this thing puts most power amps to shame. After only 6 hours I am spellbound from the sound. Music is once again in my home!
This Dude is finest piece of audio gear I have ever owned or heard in my 35+ years of audiophiledom.
Once the unit run about two more weeks I will write a more complete review.