The truth about Apple/iTunes volume control?

I had an overloading issue for a while. I suspected that my Lite DAC-AH was sending too much signal to my pre. I blamed the DAC. For a while I adjusted my iTunes volume down a bit and it went away. But then it came back a few months later. What it turned out to be was a pre-amp tube that was on its way out. I replaced it... problem gone. Sometimes it not what you think.

Robr45- I don't see what's "completely bizarre" about being reluctant to drag a manufacturer's name into a discussion thread where a lot of folks seem to think there's a scandal brewing. In my humble opinion, your hifalutin tone is what's bizarre. On the other hand, your earlier post was extremely helpful. Thanks for that, whether I deserved it or not.

Speaking for myself, I was just trying to help you figure out a problem. I have no interest in mud-slinging. I am baffled where you might see ANYONE suggesting anything "scandalous"?! I don't see any such frenzied desire to out anyone here...just people trying to helpfully answer your question. In fact, the only one I see elevating the issue disproportionately is you! I agree, it is bizarre that you ask a question and withhold what might be key information in answering it. Without knowing what DAC you are using that's a huge piece missing from the puzzle. As I illustrated in one possible suggestion in my previous post, by pointing out the DAC you are using you might lead to getting much more useful input from others that may lead to a better understanding of what you're up against. You might get direct responses from other people who actually use the same DAC in a similar way, and as Cutterfilm points out, the solution may not be the DAC at all. This is like someone phoning up the CarTalk dudes on NPR and telling them all about this problem they're having with a strange noise coming from their engine and then refusing to divulge the car. You said in your post this is a new source - if it is brand new why don't you ask the question of the manufacturer you seem to believe needs protecting, and or the dealer you bought it from. You may also get more information over on the PCAsylum section at AudioAsylum regarding the iTunes volume control.

Good luck.

Ed - thanks for the comments! The "native level" talk was confusing for me too - I was told it's the volume setting your Macbook has when you first turn it on, which is about 40% for the computer itself and 50% for iTunes. So the idea would be that if you've got both settings at at least 60% or 70% you're safe. That's what I was told by a colleague, and it seems to be corroborated by what a lot of folks on this thread are saying.

To answer your question - yes, the DAC shows up as an output option on my midi setup, and the volume control does work with it.

Cutter - thanks, and to your point I think I've either got a problem with the DAC chip, or the power supply that's feeding it!

Jax2 - Above all, thanks for your very valuable and generous commentary here! I don't mean to be coy about all of this. Your "car talk" analogy is quite apt, and I understand how you might be a little exasperated at my reticence about the dac. I guess I'm just being a little protective of a manufacturer that I like, whether that's appropriate in a forum where everybody is looking to learn, I'm not totally sure.

To your point, I did ask the manufacturer who "needs protecting," and the manufacturer suggested turning down the volume to solve the problem.

So, now I guess it's legitimate to ask - is that a totally bogus response from a manufacturer? Should I "out" this manufacturer once and for all for the shoddy operation that it is?

Seriously, thanks to all for the input.

So, now I guess it's legitimate to ask - is that a totally bogus response from a manufacturer? Should I "out" this manufacturer once and for all for the shoddy operation that it is?

I'm hoping that last question was tongue-in-cheek. Again, of every response you have on this thread you are the only one here making any insinuation of wrong-doing on the part of the manufacturer. No one here has suggested that. Of course, at this point, given that fact, I would not suggest you "out" the manufacturer because if it puts anyone in a bad light, it would only be you. I would suggest that you had a very legitimate and valid question from the start and asking it honestly and specifically would have been a much more productive approach that could have been done without casting any dispersions. Obviously you seem to have a good sense of this particular manufacturer, by your reasons for withholding information that might otherwise help you. Given that, why would you doubt that it is with good intentions he suggested what (s)he advised? I guess I'd focus on researching further what they suggested to you and check other resources on PCAsylum and other sites like ComputerAudiophile. If you ask the question again, and wish to continue leaving the manufacturer out of it, I'd just leave out the whole back story of the DAC and just ask specifically about the volume control in iTunes, if that's truly all you want to try to understand.

Jax - Yes, was tongue-in-cheek on that last question. No insinuations, no aspersions. Honestly. Thanks for the advice. Over and out.