A few months ago, I purchased a Clearaudio cartridge. I had a few questions, so I e-mailed Garth Leerer of Musical Surroundings (USA distributor of Clearaudio products).
One of my questions pertained to re-tipping. I wanted to know the process. Who do I work with (Musical Surroundings or the store where I made the purchase)?
Do I have to ship it to Germany?
Garth told me that I would get a brand new cartridge.
I asked him what would happen if that model is no longer in production. He replied that I would get its replacement or better.
and suspension seemed a bit flat.
If Lyra works the same way as Clearaudio, then the suspension issue is not an issue.

