BluOS app error message


Hi, All,

I am all of a sudden getting a constant error message and music stops playing on my Bluesound Icon. The error message reads: 

Player Notification

Error: unexpected EOF

Qobuz:19906020

Most often the music will not play I keep hitting ok and nothing. INCREDIBLY frustrating!!

I am going Ethernet from Icon to TP Link adapter. Never used to have this issue and now it is constant. UGGHHHHH

 

Any idea what’s going on here?

kingbr

FIXED! (hopefully)

From Qobuz 3 hours ago.

Hello,

We are sorry for the late reply.

The issue we were experiencing has been resolved some days ago, and the services are operating again.

Our teams worked diligently to restore the situation as quickly as possible.
We sincerely apologize for any inconvenience caused.

If you are still experiencing any difficulties, please do not hesitate to contact us.

Thank you for your patience and understanding.

@macg19 Thank you so much for the update! Mine had been MUCH better, but it did happen again last weekend, but only once. Then as soon as I hit play it played again and was fine for hours! My Icon is in my 2nd system and I only use that one on the weekends. So I will be playing it tomorrow and I’ll see if it happens. I will update on how that goes tomorrow. But this is great news! Glad they got back to you…Thanks again so much for sharing my friend👍🏻! Has yours been ok?

My pleasure and thx for asking.her I is the note I just sent to Qobuz. Otherwise so far so good but haven’t tested thoroughly. 
 

We should all report all issues when found and keep them on their toes!!!

 

Hi Marina,

HiRes 24 Bit Nora Jones / Come Away With Me

 

Track 3 Cold Cold Heart will not play when player set to HD+

 

@macg19 Totally agree about staying on top of them! I’ll do the same if I come across anything. Just fired up the system, so far so good. Love the quick response from them. Hope this entity gets completely exorcised by them permanently👌🏻