Short Review of Revelation Audio Passage Cryo-Silver™ Reference umbilical power cable


First, my system: I have an ARC REF6, a Pass Labs 250.8 amp, Wilson Audio Sabrina X speakers, and since I am fully digital, an MSB Discrete DAC with a Premier Power Base. I stream from a dedicated music server to the DAC. I had upgraded all of my cables to Shunyata Alpha’s. They are excellent cables by the way. The only thing left were two skinny stock power umbilical from the Premier Power Base to the Discrete DAC. After reading about these Revelation Audio Power cables specifically for the MSB power supply to the DAC, and a 30 day money-back guarantee, at $689 shipped, it seemed like a fairly inexpensive tweak. I couldn’t imagine how or why replacing these power cables between the DAC and power supply would make any real difference at all, but I decided to try them. From Order to receipt was five days. Hooked them up and let them run for 24 hours. I am not one to gush, especially over cables, but I have to admit that somehow, for some reason, these made a noticeable positive difference in my system.

First, and most noticeable to me, the soundstage had more depth, more 3 dimensionality. That alone was worth it because I felt that the soundstage had lacked depth. Now it has more. The second thing that I noticed was that the instruments had more defined placement in the soundstage, against a blacker background. On music that I knew intimately and routinely use as test music, such as Patricia Barber’s excellent Companion XRCD, Dark Side of the Moon, Gary Burton/Ralph Towner’s Matchbook, both of these improvements were immediately noticeable. Third, the instruments themselves had better tone, especially the cymbals and bass, and sounded "smoother" but still detailed. Now, I have no idea why these cables work, or what’s in them. I do know that if you are using MSB stock umbilicals, you will love these cables. For $689, it is a very cheap upgrade!

One word about Brad and Revelation Audio. There are several mostly old threads discussing customer service problems, long shipping delays and lack of response. When I first emailed him, I raised these issues and said that I wanted to pay for them COD. No problem. Brad was very responsive, they shipped immediately and even confirmed that they had arrived and that I was happy with them. So whatever problems there may (or may not) have been in 2010-2017, when most of the bad experiences apparently occurred, that is apparently in the past. Brad was a pleasure to deal with, and the product is high quality. In short, I highly recommend these umbilicals!

moto_man

Well, I am back to the topic that was mentioned early on and that is customer service. I ordered a cable from Brad, paid for it, and now I hear nothing from him at all. Several emails have gone unanswered as well as phone calls. I have received a "phantom" tracking number that states I am receiving a package but no date, and what is even funnier is that there has been no package passed off to FedEx. I was told when I bought the cable that shipping would be around the first week of March and then silence. Hey people! This is a relatively small group in this hobby and an email can go a long way to letting someone know where their money is at a certain stage. I have bought many things from many people in the high end and no one has ever gone silent on me like Brad; a simple email with "I am about two weeks out from shipping" would be nice. Something, anything but not silence or ghosting.

At this stage it is certainly a "Buyer Beware" if you are thinking about ordering a cable from Brad. I certainly cannot endorse the idea....

I've purchased two items from him. I'm aware of all the gossips around in his communication skills. Sounds to me like he goes on a bender on occasion. I know the type. But I think he also comes around even if you have to wait for a while. My positive experience with him has been that he supposedly shipped me in HDMI cable for i2S and I never received it. So I let him know. And after some hemming and hawing, he acquiesced and sent me one (another one) which I did receive. So it's possible that he actually sent me the first one and it got lost in the mail. And he ate the cost and sent me a second one . That's how I have to believe it. But he was not ghosting me or anything. The other item was for a pair of umbilical power cords for my MSB Discrete dac. 

@ericrhodes1, what did you think of the new umbilicals for your MSB Discrete?  I thought that they were a definitely audible improvement over stock.  As you know, changes in cables are usually pretty subtle, but when you get an audible improvement for $700, every little bit helps!

@moto_man  Agreed. But one must have a pretty revealing system for such things to be heard. Mine is. 

I've had a great transaction with Brad long ago, and a not so great one more recently. Great products but I won't be back for a third attempt. That seems to be the theme with him. For every happy customer we also get an anecdote about something going wrong with a transaction. 

I've known people like all my life, who are amazing artists but also kind of flaky. They can be great friends but I wouldn't do business with any of them if given a choice.