Hi @dwmb
Sorry to hear you're still dealing with this. The fact that you need Proxy enabled to stream TIDAL is a strong indicator that your streamer is having trouble fetching content directly from TIDAL's servers. Without Proxy, JPLAY sends the TIDAL URL directly to your renderer and the renderer is supposed to download and play the stream on its own. If that fails, it points to something between your renderer and the internet – not JPLAY.
A few things you could try:
1. Check if your router has any DNS filtering, ad blocking, or firewall rules that could be interfering with TIDAL's CDN domains specifically. Some routers block or throttle certain HTTPS traffic.
2. Try changing the DNS settings on your router to a public DNS like 8.8.8.8 or 1.1.1.1 – some ISP DNS servers can cause issues with streaming service CDNs.
3. Can you confirm which streamer you're using? Even though it's JPLAY Certified, knowing the exact model would help me check if other users have reported similar TIDAL-specific issues.
4. Does Qobuz work without Proxy? If Qobuz streams fine but TIDAL doesn't, that further narrows it down to a network/DNS issue specific to TIDAL's infrastructure.
Also – if you do need to use Proxy temporarily, make sure your iPad/iPhone is connected via a strong, stable Wi-Fi signal (ideally 5GHz band close to the router) to minimise dropouts.
Marcin

