That Chase RLC-1 has an automatic low level listening feature they don't mention, that must be understood and set up correctly.
Unplug, Plug it In, that gets all the lights flashing and resets all defaults, which is a fairly low volume level. Press it's remote power button, the lights stop flashing, all ready.
Leave Chase volume alone, Raise or lower your Hegel Integrated Amp's Volume Control to your typical listening level, and leave it there unchanged after this 'initial 'normal'.
NOW: Use the Chase to adjust balance as desired. Select any input,
AFTER 'initial normal', After 'initial balance' use the Chase to raise or lower the volume. When you go below the default volume level of the Chase, it has automatic and progressive BASS BOOST, it will maintain the presence of a Jazz Bass player for instance, as our hearing is not 'equal' at low volumes, re: Fletcher Munson 'Loudness' Curve.
Chase holds all last selections and settings, power on your most recent volume, balance, input are all retained
It's a great feature, however you need to be aware of it, and use it properly. You want to avoid bass boost at too loud volumes.
https://en.wikipedia.org/wiki/Equal-loudness_contour
I add a face mounted power switch so I can get back to defaults occasionally without unplugging it.