Let me also put in a word about Innuos support. My Phoenix module quit working after a brief power outage. It could see but not connect to my DAC. The Stream 1 still worked through the regular USB port, however. Within the day I was working with a tech in Portugal, with no language barrier at all. He could not figure out the problem. Because I had on the very first Stream 1’s that reached customer hands, they asked if they could bring it back to the factory to examine it. A label was quickly emailed, it was picked up promptly, and I had back from two trans-Atlantic flights in about 9 or 10 days, fully working, with guidance on how to avoid the problem. I chose to buy a backups to run just the Stream 1 via the LPS1. I’ve had two power drops since then with no problem.
When I bought the Stream 1, I looked very hard at the Stream 3, but the cost delta was fairly large, and I want to put that money into a preamp upgrade, about which I am still considering my options in light of all the great postings I received here at Audiogon.

