+1 @mitch2 & @thecarpathian
The Music Room is Slipping
I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.
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- 190 posts total
Oh and thanks about the T @thecarpathian (will DM you) |
Have been dealing with tmr over 4 years. Allegedly as they have grown thier customer service has gone down.lost nick recently and I'm sure that was a loss for josh.alledgedly I have dropped 10 items off at a time and have not been paid for all of it but some..i did not get an auth number or rmi.i think if it's 2 or three items your ok.my sales person does a great job.they are advertising for help. just got a 509lb speaker today with no crate no palate and 2 5x5 goughes. No foam on outside just wrapped with thin clear wrap maybe 2 layers thick. Usually I'll go pick it up a 2 day process truck and trailer due to these problems from shippers.. Sent the pics to sales waiting for response. They Forgot to sign some of thier checks and the last 3 did not even tell me what they were for.in the past I had detail price and thier commission and rma number but not lately. Its sad. Hope things improve. Happy listening alledgely |
I’ve only had recent dealings with TMR - both in selling and purchasing. Although, on the selling side, they weren’t able to offer me anything for my old system. We entered into an honest, and transparent discourse, which subsequently left me understanding their position completely. I ultimately decided to sell a four box system privately, and moved it all within a week. So all good really! On the buying side, I purchased a high-end PSU for my current system, and couldn’t have been more satisfied with the experience. The lady who assisted me from start to finish, was thoroughly impressive. The component was shipped out swiftly, and packaged expertly. I was more than happy with the whole process. By the conclusion, I genuinely felt TMR were straight-shooters, and I would definitely use them again in the future. |
- 190 posts total