Goldenear….recent experience and lesson learned


Against better judgment, I bought a pair of GE Triton 3+’s new from my dealer about a year and a half ago for my home theater. I went against my gut, and bought a pair of powered speakers. Of course, last week one of the amps died. The speakers are still under warranty.
Reached out to my dealer, who called GE. Apparently GE no longer has replacement amps. I can remove the amp and send it in for repair, but no replacements are available. Pretty sh-ty. Nice job Paradigm (probably old news, put Paradigm now owns GE). Never been a Paradigm fan…and this just confirms my feelings.

Should have followed my gut and bought non-powered speakers and a separate sub instead of GE, Chinese assembled junk. Lesson learned! 

Just a heads up for all you GE owners if/when you have amp issues.

Prior to buying any GE speakers, call Paradigm to confirm they will have parts in the future to support your purchase.

jnc
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052rc,

Totally agree with you. I had a AMR-77.1 and the digital board went to crap. They couldn’t do anything to replace or fix the issue as I spoke to them in England. Will never buy another one of their products…..

"I went against my gut, and bought a pair of powered speakers."

Trust your gut. Whether it’s powered Chinese speakers or a downhill putt, One’s first read is usually the best.

Hope this doesn’t drag on too long for you.

The reality is that electronics die as do refrigerators and washing machines...and more and more, what used to be a "lifetime" of parts availability is now often less than 10 years.

You can buy passive speaker, but even then, it it has custom drivers there can be a risk.

Another Example:  you buy from a small company...maybe a handful of employees, no schematics and something happens to them or the company...now repairs are much more problematic.

But then again, risk is a part of everything and you just have to understand your tolerance....especially if you are going to stretch to buy something beyond your budget that may, in a rare circumstance, become a boat anchor.

I don't offer any solutions...who was it that said, "buyer beware"?

 

My gut never speak to me about electronics which did not exist when i was a pre-historic ape...cool

For any audio design i inform myself in the very recent historical way existing after  the invention of printing, i read  audio litterature and reviews, even acoustics etc ...smiley