AliExpress order issues


With all the comments about  how good the 'Nordost' cables from AliExpress were, I decided to order some back in April. Got confirmation, and the usual location status updates- shipped, left country of origin, in receiving country, with local carrier, out for delivery...then crickets. No cables, no updates, nothing. Then about a week after the last update I get a "There was a problem delivering your order". that's it. No explanation, no what to do now, no refund coming, no anything. That was the final communication. I had to open a dispute with my CC company to get a refund. Has this or similar happen to anyone else?

thecarpathian

I should have noted this was also my first time ordering from them so I’d no prior experience. Also, I’m now being bombarded with emails showing me what ’goes with what I purchased’. I really wanted to try those cables, too. I also can only guess all the shipping updates I got were just blowing smoke. No idea what happened.

I have a similar issue with a Gustard BNC cable coming from China. It got to LA in under a week and it has been stuck over 3 weeks in a sorting facility in Grapevine, TX, 3 hours from my home. After doing some research, I hear that it's nothing unusual, just sit and wait and it will likely eventually show up. 

I am sorry my dear friend for your ordeal...

I ordered perhaps  70  times on aliexpress  and i could not remember more than 2 times similar problem resolved by aliexpress team...

I can only offer you an imaginary mate ...

Same here, only good experiences. Their website is a mess to deal with though.

Weird thing is, I didn't get a tracking number, just those vague 'this is where your package is now' emails. And I couldn't make any headway on their site. I'll give it another shot, see what happens...