Sony XA5400ES DAC Chip

In my case 95% of the break in happened in the first 48 hours. After a couple of days the sound was liquid, smooth and satisfying. As far as the warranty, I have never had any problem with any Sony products, and I've owned many. The build quality of XA5400ES is much higher than the average. I imagine vast majority of the owners won't need any warranty service in their life time. Don't worry too much about the warranty that you may never need.

Agreed.

Sony does make very durable goods. Long lasting and trouble free.... mostly. Selling them I never had an out of the box failure provided there was no evidence of shipping damages.

In 10 years of owning an ES line HT reciever, I had to replace the main chip @ $125, and I replaced a motor + double laser assemb, on a SCD xa777es after six years or so @ $300.

I did manage to break a DVD/VCR combo unit once. I had to both drop it 3-4ft. off a shelf onto the carpeted floor, and kick the open DVD tray, snapping off the tray cover plate.... and it still worked on the VCR side. Only after spilling a soda on the remote and disabling some of the buttons did I finally stop using it. It's only manual op now.

My 61 in. RP still works fine and it's 8 years old. Same thing for my 400 CDP mega box at about the same age. Although neither gets daily use, both work fine when needed.

The only gripe I have if it is justifiable would be the local Sony consumer center will only service those Sony items they sell. Buy the exact same model they sell, elsewhere and they'll turn you away flat, if ANY service is required. An 'authorized' service center is then required, but in my area there is one of those too, a bit further away.

Consequently, Sony items remain attractive to me if some need arises and both the budget and fit are in line.

I would be extremely cautious dealing with American Theater. There are lots of negative posts on AA about them. As far as know, they are not authorized dealers for some of the electronics they sell, including Marantz.

I recommend Crutchfield or a power seller on Ebay

As Neal Glazer can confirm thru his expeience AMERICAN THEATER drops ships & Invoices from Sony AUTHORIZED retail showroom & the player IS covered by the FULL Sony manufacture warranty Five Year Warranty.
As far as Our customer service goes I will simply let our feedback be a testimony of the level of service we provide.