Audio Dropping Out on Rega Apollo and Saturn


I borrowed a Rega Apollo and Saturn for home audition from my local dealer.

On both CD players, I experienced audio drop outs from some of my CDs as they were playing. I noticed that these CDs did have some minor scratches, but nothing major. When I would play these same CDs on my Jolida JD100 CD player, I never experienced these problems.

Are there any Rega Apollo or Saturn owners that have experienced this problem with some of their CDs? It seems like to me that Rega does not have a very good error correction system as the laser scans the CD. So if you do happen to have some CDs with scratches, it could hinder an otherwise pleasant listening experience.

If there is no clear explanation or work-around for this, then I have no choice but to remove these players from my consideration.
wkass
Bassdude, I agree a seller should disclose to the buyer. Most but not all of the problems are experienced by users who do not play entire discs. I told my buyer of the intermiittent issues these machines have, he said he plays entire discs, so all he should get are infrequent initialization glitches. I did not become aware of the problems playing slightly marred cd's until after my sale, I myself never had this problem, all my discs played without skipping or dropping out ever. For those that dont need to access tarcks frequntly, all the used ones actually represent a bargain, because I am convinced if you buy a brand new one it will be exactly the same way. Rtilden thanks for weighing in on your experience. It is true cd players in general are not the most solid operaters, but I have never used a machine that does some of the things these new Rega players do. You can take some comfort in the fact that your user experience is not uncommon. I dont jump around all the time with my discs. I had times where after letting it load and initialize, I wanted to play a track other than the first and it would lock up. Other times I do want to go from number 5 to say number 9, and well it doesnt, it either goes to some other song or locks up. These types of things will bother some more than others, to me it is inexcusable in a 2600 dollar cd player and I doubt I am alone in that feeling.
I am a recent owner of a Rega Saturn and have experienced only one of the problems mentioned. However, I was able to correct the problem very quickly. Let me explain:

If your home, like ours, is filled with numerous IR and WI-FI signals, resulting from wireless phones operating on 5.3MH, wireless computer routers, remote controlled ceiling fans, wireless keyboards, mice, X-Box 360s, etc., then it's no wonder some of these Rega's are going haywire. Think about the electromagnetic cross channeling that must be taking place inside ones household.

In my case it was the remote controlled ceiling fan being in close proximity to the Saturn. Evidentially, the signal, while small, was being constantly emitted so when I pushed a certain buttons on my Solar remote that function became interrupted.

I ended up having to disable the ceiling fans' remote function and all has been well with the Saturn ever since. I guess my point is, before you fault the operation of the player, do a quick IR and WI-FI check of your house, especially if these systems are close to your players.

Perhaps your problem is not that simple, but it may just be. If anything it is a good place to start.

I hope this helps.

WPM
I dont have any wifi or infrared device of any kind in my house. I dont even have a cell phone. For awhile I sometimes thought the unplugging suggestion made the problem go away, only to always have it return. Please let us know by email or posting if you experience the same malfunction despite having taken the ceiling fan out.
At the suggestion of Fillmoor above, I will definitely post any problems that (hopefully do not) occur with my Saturn.

I totally agree with his comment that no player costing $2.5K should exhibit even the slightest problem. So, I will be keeping my fingers crossed for the next few months.

For the record I, too, previously owned (and recently sold) a Jupiter 2000, and it never gave me a lick of trouble.

WPM
I still find it somewhat suspect that people are jumping to the conclusion that these players are unreliable and prone to breakdowns. I'm sure if we look at any manufacturers stats regarding their products we'd be hard pressed to find anyone with a 100% reliability score. Even carmakers such as Toyota (Lexus) and Honda (Acura) have vehicles that are lemons! I've experienced it first hand, but does that mean their whole lot is garbage?

I have not experienced any of the aforementioned problems with my Rega, and I've skipped tracks, but for the most part I play whole discs. So I guess you can add me to the "lucky" group?