B.S. Node 2i brick (yet another one)


Mine died after 3 years, like so many others, ordered and replaced the caps (they looked fine) and still doesn't turn on. My problem is a bit different - no red light at all on the top, although I may have disabled led's in the setup, and I'm not sure if that setting carries over to bootup.. Anyway, its dead, does nothing, no lights, no network lights at the cable when I plug it into ethernet.

 

This POS BS company will discount me a whopping $75 on a REFURBISHED unit. This is pathetic service for a $600 piece of equipment. I'll never buy another piece of hardware from Bluesound. Audiophile gear priced like that should last 20 years imo. 

What would you guys do? Try and find a full power supply, or do the aftermarket upgrade? My worry is that my power board is fine and its the main board that's bad. I'm not sure how to test this. I did some high level probing on the power board with an electrical engineer, and it looked ok.. Is there a way to hard reset it via usb or something? Does the service button at the back provide any function?

128x128doug1234

@2psyop OMG OMG OMG You sir, saved the day!! I changed the power board and it fired right up, so it looks like my failure was a little bit different than most - not cap related, but something else on the power board fried, maybe a transistor. Perhaps this will help someone else out in the future to identify how theirs has failed.

Again, thank you SO MUCH for helping a total stranger out. I owe ya one!

FWIW, I wouldn’t have bashed them if they gave any decent care to their customers. I got near zero support - this is not the BlueSound of old days. People need to be aware how they are treating customers now because I think they historically had a good reputation for support. But, clearly things have changed and they’ve sold out, changed management, are struggling, or whatever.

Ps- if the node didn’t fire up, I was going to purchase the Yamaha WXC-50 which looks like it has all of the features I’d need, and would be a healthy replacement.

doug That is awesome. Hey you know I have met some good people here and got some great advice. This PS would have sat in my closet and the box collecting dust so I am happy it went to good use. I hope others here can get along and help another audiophile like I have gotten help over the years. Happy listening!

Digital power supplies are normally not robust when taking power hits

High frequency spikes and RF noise is a killer. Small sound gear like streamers and DACs won't handle bad power. Did you have power protection? You do not need esoteric, just something to filter and regulate from my experience.

@2psyop 

Well done, sir! It’s nice coming across instances of persons genuinely supporting one another around a shared passion. Seems like the world could use a lot more of that lately. Again, well done.