Zd542 - there is still a question as to whether the dealer is authorized to make this repair, has the ability to make this repair, and can guarantee the results and can guarantee the warranty. The manufacturer can answer those questions. What do you do if 2 years from now another problem happens and the manufacturer refuses the warranty work because an unauthorized person worked on it. That probably will not happen with a reputable dealer, but i would check anyway. If the manufactures recommendation is to have the dealer do it, then I would go ahead with that. But I would contact the manufacturer for a recommendation on how to proceed. Sounds like the OP is going ahead with the dealer fix, which probably will work out fine. I personally would still call the manufacturer or distributor.
What would you do?
I just received a pair of speakers that I have been waiting 6 months for delivery on. One of the mid drivers cone is dented probably because the manufacturer forgot to put plastic protectors they normally use to avoid these issues. My dealer offered to come to my house and replace the mid drivers in both speakers. Is this acceptable? Should I get a new pair of speakers? They cost me $50,000.00.
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- 23 posts total
- 23 posts total