Make sure you have configured your processor correctly and that you have the right speaker configuration applied to the source.
Some AVR’s let you set up a speaker configuration by source, so input1- stereo, input 3- 7.1, and if you don’t have that mapped correctly you won’t get anywhere.
Make sure you connect your AppleTV directly to your receiver for this testing. If you route through your TV first you may have misset HDMI / ARC settings.