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What a pile of Schiit

Sorry, most of us just can’t resist.

So I was looking at the Schiit Asgard and wanted it with a phono card. The web site does not provide the phono option on the drop down even though the owners manual clearly states this is an option. The only way to get it is to order it separately . When you do that, not only does it cost more but it voids the return policy even though Schiit installed it! Now if I ordered the phono card separately, and did a self install, I could return it. But, here again, you are not given an option on the site of purchasing it that way. Note the other preamps have drop downs that allow the option of factory or self installation of these cards at $50 savings either way. Insane.

So I emailed Schiit and Laura dogmatically states there is nothing that can be done, that’s the way it is.

 

Anyone else had similar experience with this company?

Has anyone listened to this phono card option on any of their modular headphone amps?

corelli
Post removed 
corelli OP
941 posts
 

Really did not intend for this thread to go down the Schi----.  Oops, used that once too many already. 

Yes, sometimes I get frustrated when people do not do their jobs and it results in things that are ridiculously illogical and wrong.  I deal with this type of thing too often I'm afraid.  

My intent is not to bash a manufacturer.  In fairness, this company offers a lot of value for the money.  That thin margin means something has got to give.

I still would be interested in thoughts on balanced vs unbalanced in the context of what I posted earlier.  

Also, has anyone heard this phono card??

cjveltman
2 posts
 

This company is all hype. Everything I've ever gotten from them has been disappointing and just made me wish that I'd spent my money more wisely.

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ghdprentice
6,358 posts
 

I did not find Schiit customer service overwhelming. But, their stuff is a great deal, sound quality wise. I don’t think I have had a problem with a solid state piece of audio equipment…. Well, let me think, decades…? More than that… ever? 

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