Upscale Audio and Primaluna

I've purchased a bunch of tubes and more recently a PrimaLuna  Evo 300 power amp from Upscale. Every interaction has been excellent.
One of the stock EL34s gave up a week into ownership (bad tube). I had a new tube at my door within 2 days, and I'm practically as far from California as you can get.

IMO we're lucky to have an outfit like UA. They sell quality gear, buy ad space, and aren't endlessly shilling "We think..." products they sell on these forums like audiotroy.

Time out! If we are being or crediting someone for being brutally honest, then let’s call a spade, a spade! It is an aggressive sales pitch. That’s the honest truth. Doug Wilson at Wilson Audio and others have mastered this aggressive technique for decades. To me it’s no different than any car salesman. When they are trying to make you take steps forward, take a deep breath and take several steps back and examine the situation. At the end of the day you control your own narrative. If you give up that power, at the end of the day, you can only blame yourself. Do what you have to do to make a conscious decision like demoing the product and doing your own research. This is what we try to do with cars right? Take the same approach because at the end of the day, no home or room is the same. Hope this helps.

Enjoy the Music!!

@decathlon1991 If you are going slam a manufacturer, at least go to the trouble to get the names right. The late David Wilson was not a pushy person, enthusiastic yes, pushy no. I havent witnessed the bahavior you describe by Daryl Wilson either. Oh well, at the end of the day, its the end of day right?

Ghasley,

if you’re going to respond negatively with your bias remarks, at least be a fly on the wall. Folks I know including myself have been through this experience. Has it stopped me in the past from buying from them, not at all. I became a smarter buyer from my experience. NOLA is lacking in the HiFi world and I don’t expect it to be New York or California where there are plenty of competition to choose from. My remarks were to educate from first hand EXPERIENCE, (the truth) not support friends or family business. Don’t get butt hurt over others experience. Listen and learn because others don’t always have the same experience as you claim to have. If the truth is too painful for you to swallow, get over it because this thread doesn’t pertain to you. Next time try reading the headlines before you chime in on ones or others experience. Sad, smh!