Warning: China-Hifi-Audio.com


I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.



calieng
China has all the best technology, all the most highly skilled workers with the cleanest air, best working conditions, greatest benefits and most freedom in the world. No child or forced labor in China, no sir! When China sells a product cheap you can be sure it is because they work so hard to design and build better than anyone else, and not because they stole and copied it. Also you can be assured of the world standard in customer service, China being practically right next door and having all the same high standards of customer care as we do. Probably better even.    

I am shocked, shocked to hear of problems with China.


When a deal too good to be TRUE, don't JUMP AT IT but call EBM ASAP!   DUDE!!!
To be fair, I had similar problems couple of times with American dealers, nothing to do with audio, military and outdoors equipment dealers. I was trying to buy high end flashlights. Paypal did fine for me, yeah it did take a few weeks.
I ordered a Willsenton R8 from China-Hi-Fi in Feb and it was delivered a week or two ago. Just got around to hooking it up, but it appears the BIAS indicator doesn’t work. Stuck at the lowest setting for every tube. I’ve emailed them for help but not going to expect a stellar turn around time. We’ll see what happens.

I knew the risk going in and bought the amp based off other reviews, but the amp is quite useless if I can’t bias the tubes correctly with the indicator. 
Sometimes you get lucky and sometimes you get what you pay for.