" So the buyer has not made any sort of claim with PayPal, so far."
I forgot to mention this before. I would strongly recommend that you don't let money sit in your PayPal account. Just leave a few dollars in so you have a balance. In the event of an incident, they pretty much do anything they want. PayPal has nothing invested in you, so they have no problem refunding or seizing your funds without much investigating to determine the validity of a claim. Its not like a bank issuing a credit card, where they lend you money every time you use it. If you have an issue with a transaction where you paid by CC, the bank is far more likely to be aggressive, because its they're money. If something happens on a transaction made with a debit card, they don't care. (I'm not saying they won't do anything to help you, they just do a lot less because the bank is not losing any money over it.). PayPal has the same attitude.
Here's a couple of examples. I went to an audio store and bought a $1600 component with funds in my paypal account. When the transaction was processed, there was no approval at the stores terminal. I checked my PayPal account and it showed the $1600 removed from my account for the purchase I just made. To make a long story short, they removed $1600 from my account 5 times, yet the vendor didn't receive any of it. They only thing PayPal could tell me, is that they had no idea where the money went, but it wasn't they're fault. After spending a week on the phone with them, they somehow figured out what happened and put the money back in my account. To be honest, it wasn't the mistake that pissed me off, it was their attitude. It was like they enjoyed watching me get upset.
Then there was the time I got up one morning and saw $5000 missing from my PayPal account. Same exact story as above. No idea what happened to my money, but they knew for a fact it wasn't their fault. Another week on the phone.
I forgot to mention this before. I would strongly recommend that you don't let money sit in your PayPal account. Just leave a few dollars in so you have a balance. In the event of an incident, they pretty much do anything they want. PayPal has nothing invested in you, so they have no problem refunding or seizing your funds without much investigating to determine the validity of a claim. Its not like a bank issuing a credit card, where they lend you money every time you use it. If you have an issue with a transaction where you paid by CC, the bank is far more likely to be aggressive, because its they're money. If something happens on a transaction made with a debit card, they don't care. (I'm not saying they won't do anything to help you, they just do a lot less because the bank is not losing any money over it.). PayPal has the same attitude.
Here's a couple of examples. I went to an audio store and bought a $1600 component with funds in my paypal account. When the transaction was processed, there was no approval at the stores terminal. I checked my PayPal account and it showed the $1600 removed from my account for the purchase I just made. To make a long story short, they removed $1600 from my account 5 times, yet the vendor didn't receive any of it. They only thing PayPal could tell me, is that they had no idea where the money went, but it wasn't they're fault. After spending a week on the phone with them, they somehow figured out what happened and put the money back in my account. To be honest, it wasn't the mistake that pissed me off, it was their attitude. It was like they enjoyed watching me get upset.
Then there was the time I got up one morning and saw $5000 missing from my PayPal account. Same exact story as above. No idea what happened to my money, but they knew for a fact it wasn't their fault. Another week on the phone.