Not doing warranty repairs for resale products is not unusual. I can appreciate that. However, not doing customer paid repairs does not have a lot of justifiable logic behind it. It means that the company does not earn money and it incurs a loss of goodwill. The only argument in favour of the policy is that it might discourage used purchases opposed to new purchases. However, the logic of this position assumes that your products have such market clout that denial of service will actually discourage second hand purchases. I don't believe this to be a reasonable position. There are too many good products on the market for any one brand to command that kind of market power. My response would be one of two things. Either buy different products, or wave your money in front of a repair person. I suspect that there are very few that will turn it down, at least privately.
And if the response of the person was "whatever", as noted in a previous post, then my response to his solicitations that I do business with him or purchase his "new" products is: "No thanks...Have a nice day".
And if the response of the person was "whatever", as noted in a previous post, then my response to his solicitations that I do business with him or purchase his "new" products is: "No thanks...Have a nice day".