Where is the line between seller and buyer resp?


I would like some feedback in terms of where the line is between seller and buyer responsibilities when it comes to the sale of high end equipment?? I have recently had been in the position of a seller and after the item/s where shipped with appropriate insurance, the tracking no. provided to the buyer, I have experienced difficulty in contacting the buyers. This is after they have paid for the items. My concern is it seems that is the seller's responsibility to make sure the items are delivered even when the buyer doesn't respond to emails with respect to receipt or delivery. I am not sure how the Audiogon rules attempt to govern this but I have a concern when I ship something and do not get good communication back from my buyer. Hope this makes sense. Members, please let me know what you think and if any of you have had similar issues with buyers? I know that whenever I buy something on Audiogon, I'm anxious to get it and monitor shipping closely until the item arrives.
etmerritt33

Showing 1 response by arkprof

Etmerritt33, I've experienced the same and reacted just as you are. Half of my sales have resulted in total silence once the component has been received, which is certainly better than an e-mail/call claiming damage, etc, but still the silence ignores an expected courtesy. We're both wrong, and so it goes. Not to worry.