I have the VSM-M's also,brand new, and can say that Bobby is one of the easiest company ceo's you can get a hold of directly in the industry. He stops what he's doing on the spot to talk to his customers. Wow! As for the speakers, they are like the Grand Canyon, you just have to see/hear them in person to get the full undrstanding of what they are. The comment above about Signature Sound is correct, I have had very good service from them and their web site has great pictures of the Merlins (archives).
