What's up with TMR Audio?


Hello Forum, 

Last Saturday I purchased several Naim components from TMR Audio.  My credit card was charged and since then there has been no follow up email or shipping info.  I called TMR Monday and Tuesday multiple times only to get "we're closed" recording (I called durning their operating hours).  

This is disconcerting to say the least.  Typically when this happens a company has gone out of business (stops communicating with customers, does not answer phone).  Has anyone else had issues with TMR Audio in the last few days?  I've sent multiple emails and they have gone unanswered.  

I'm going to have to contact my credit card company and see if I can get the charges reversed.  This has been a very disappointing experience... I was eager to receive my new Naim components.  


mrbell

Showing 5 responses by dill

Chill mrbell, everything will be fine, at this time of year, you are not their only customer.
Interesting, a quick look at your AudioGon feedback indicates you made a previous purchase from TMR in August 2017. How did that transaction go?
Really, on Christmas? The message on the machine said that they are closed.
mrbell has been a member here for over 3 years and if you look at his feedback, he has done business with TMR in the past.