Per Tidal you can only get the "HiFi" quality via the desktop application or Google Chrome web browser. Otherwise you're not getting the full output from Tidal. Are you using either of those? If not, just install either/or then do a comparison.
This is from the Tidal website: To use HiFi/MASTER you need to have TIDAL HiFi account. For HiFi playback you need to use Chrome or the TIDAL desktop application. The best HiFi/Master audio quality is only available on the TIDAL desktop application -Download here.
This is from the Tidal website: To use HiFi/MASTER you need to have TIDAL HiFi account. For HiFi playback you need to use Chrome or the TIDAL desktop application. The best HiFi/Master audio quality is only available on the TIDAL desktop application -Download here.