Tidal has been great! Have had a few technical issues with streaming but no more than with Spotify, hifi is for sure worth it and premium on Spotify is good too, I use both and have a / b the sound quality, on some stuff I can’t hear the difference but on others the difference is very apparent, I like the the info on tidal but I find the premade playlists better on Spotify
Usability Issues with Tidal
I’ve been using Tidal since October. So far, I’ve been less than impressed by the user experience, especially the user interface. Tonight, I was in the process of setting up my new Bluesound Node 2 with Tidal. I forgot my password so I went online to request a reset link, which is what all websites require. I don’t get the link for over an hour. Then the link came during dinner, and the email said the link would expire in 10 minutes. I tried anyway and it didn’t work. I had to ask for another password reset. Another hour later, I received an email and then I immediately tried to set a new password. It would not work. To me, this is sub-standard, especially for a “premium” service.
They don’t have any live tech support, no chat, nada.
Wondering what you all think about your user experiences with Tidal so far. Do you think the better SQ makes it worth it?
They don’t have any live tech support, no chat, nada.
Wondering what you all think about your user experiences with Tidal so far. Do you think the better SQ makes it worth it?