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UPS ??? Do they ever pay a claim???

I have been trying to collect from UPS for almost two months after they destroyed one of a pair of Quicksilver amps I bought off Audiogon. They dropped it and bent the chassis so bad I had to replace the chassis with a new one. I charged them 175.00 total for repairs and I can't get them to pay. They charged for insurance but they never want to pay. Think about this the next time you ship a nice piece of equipment and UPS wrecks it ...
autospec

Showing 3 responses by autospec

autospec OP
451 posts
 
Well I'm not going to give up, I was interested in other peoples input, because maybe they have had better luck than I am having right now, but I have all the time in the world. All they have to do is pay me and I'll go away.
autospec OP
451 posts
 
It looks like the private shipper charged for insurance but didn't pay UPS for shipping insurance, so UPS payed the private shipper 100.00 total for repairs and that all they are willing to pay. So off to the Court House for the Small Claims Forms.....We will see where we go from here???
autospec OP
451 posts
 
If they don't like the box you are using they should tell you before they take your money for insurance. This person sent me the amps in the factory boxes with at least 3 inchs of packing foam around it and they still ruined it. And not only that, they tell me they have to pay the shipper. So if they pay anyone, which I doubt, I will have to get it from the shipper (if they ever get it).
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