2. digital
  3. 130865-77957

Unable to find Tidal icon in my Lumin app

I join Tidal (Hi Fi plan) this May and use my Lumin S-1 to pay their on-line music file. Everything are doing well and I enjoy very much. But until last week, when I pay Tidal’s music file, it always hang and suffocate. The problem was gone maybe 1 or 2 hours later. But next time this problem was happened again. 

Also I always couldn’t find the Tidal icon in my Lumin app since last week,  I used to reboot my ipad,  then sometime the icon appear again but sometime not. Is it because of Tidal sever's problem? I already contact Tidal about this problem  in last week but haven’t yet to receive reply.


mmbl622

Showing 1 response by glennewdick

glennewdick's avatar
glennewdick
1,500 posts
 

I always go to a proper desk top/lap top and pay via a web browser on their site that way I don’t have issues with various apps, over three different platforms, I have running Tidal. I’m not familiar with Lumin though so sorry can’t help there.

I've never had issues with the Tidal server though so probably a software issue on your end.

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