Tube pre-amp pop


Setting up my new system : AR pre SP16l, Bryston 4 BSST, Rotel RCD 1072, Paradigm 40.2. I am kind of happy with the temporary set up for now BUT the POP issue comes up with the AR pre. Any time I touch any button on the remote for mute/unmute/volume up/volumedown.....there is a pop not loud but annoying between the two speakers. Is it the normal static pops for AR vacum tube components or there is a defective with my AR pre ? Could anything be done to eliminate the "boops" noise without sending it back to AR? PS: the Bryston amp and the Rotel CPC are dead quite. Thanks
andrewdoan

Showing 2 responses by audphile1

It's the dealer you should ask for exchange, not the ARC.

Does the pop sound quieter when the preamp is warmed up?
I would recommend bringing your preamp to the dealer and check it there in their system.