Timbernation Platform Problems


I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem

Showing 8 responses by geoffkait

Most likely he’s more pleasing when the stakes are very high. Not so much when the stakes are relatively low. If I had to guess I’d say it’s his attitude that I object to most. He sent me a bunch of junk boards about the time his daughter died. Not even usable, complete junk. Exactly what folks have been complaining about all along. I get the distinct impression it’s beneath him. The $500 Tables he seems to do better on.
Hi, there. They don’t post negative feedback here. Search this site for “Timbernation” using the Search magnifying glass symbol at top of page. You might be surprised. There is adverse information all over the internet, AA and elsewhere, if your ‘re so inclined. Much of it fairly recent including the OP. As I said I don’t wish to belabor the point or dismiss his personal tragedy. I can track a blue tail fly up a hound dog’ nose.
Actually his problems were there before his family tragedy, the death of his daughter in a R accident in Florida which if I recall correctly was 12 years ago, and continue to this day. Sorry to disagree. And I don’t wish to belittle the tragedy at all. But it appears he used the accident as an excuse for quite a long while. Everyone deserves a break, but come on!
Oh, they (negative comments) are out there, alright. Try searching archives at Audio Asylum, for example. You’ll get an earful.
Timbernation has long history of disgruntled customers. This is only the tip of the iceberg. I’m not sure if it all started with the tragic death of his daughter in an auto accident 15 years ago, but that probably didn’t help. In any case he seems to be oblivious to these continuing issues, some much worse.
An inexpensive alternative to wood is Bluestone, a granite-like outdoor paving stone sold at many Home Depot stores. The advantages/physical characteristics of Bluestone are extreme hardness, very high mass and extreme stiffness. I suggest a size of 18x18x2. Mount the Bluestone on your favorite cones. Voila!
You got that right, Bubba. I just did a customer’s entire system for less than $250.
I had the same thing happen 10 or 12 years ago. I had to send the whole order back. I didn’t do that again.