I also agree with Mapman's original post and Geoff's last paragraph.
Having a realization of what one wishes to achieve is paramount to achieving same. However, our wishes often change and differences from them often are appreciated. Wishes need be prioritized as to how fixed vs. malleable one might be about them. This is what is required to get the most from system expenditures. As Geoff referred to, likely few of us are completely 'in the know' regarding our priorities.
I also agree that longer term listening, over that of A/B testing, is best for determining which of a set of components provides greatest satisfaction within a system.
Having a realization of what one wishes to achieve is paramount to achieving same. However, our wishes often change and differences from them often are appreciated. Wishes need be prioritized as to how fixed vs. malleable one might be about them. This is what is required to get the most from system expenditures. As Geoff referred to, likely few of us are completely 'in the know' regarding our priorities.
I also agree that longer term listening, over that of A/B testing, is best for determining which of a set of components provides greatest satisfaction within a system.