FWIW, I recently discovered a similar problem with THIS site. Some time ago (February 2020), I purchased a pair of Revel speakers on Audiogon from a seller with "100% positive feedback." After my purchase had cleared, the seller informed me he didn't have the speakers in the finish I'd purchased—his partner had sold those—but he had them in white. I did not want white, so I requested a refund. After several weeks, the refund had still not gone through, and a struggle ensued with the seller. Eventually, I received my refund. When it came time to give feedback on the transaction, I simply described this accurately. The seller angrily protested my negative feedback in an inarticulate rant that did not actually dispute the facts. I left the matter there.
Last week, I happened to view my profile, and found that the seller's negative feedback for me is still on record, along with his incoherent rant, but that my description of his failure to provide the item I had purchased had been deleted—both from my profile and from his! As this was my only transaction on Audiogon (other than my posts to this forum), the site indicates that I have 100% negative feedback. The seller, on the other hand, again claims 100% positive feedback.
Anyone reviewing this "record" will conclude that I'm the bad guy.
Caveat emptor.
Last week, I happened to view my profile, and found that the seller's negative feedback for me is still on record, along with his incoherent rant, but that my description of his failure to provide the item I had purchased had been deleted—both from my profile and from his! As this was my only transaction on Audiogon (other than my posts to this forum), the site indicates that I have 100% negative feedback. The seller, on the other hand, again claims 100% positive feedback.
Anyone reviewing this "record" will conclude that I'm the bad guy.
Caveat emptor.