Gimme a T. Gimme an R. Gimme an O...
Tekton Double Impacts Ordered Jan 3, 2017 and NOTHING
On Tuesday Jan 3, 2017 I called Tekton and ordered a pair of Double Impacts directly with Eric.
He answered all my questions and I went with all the upgrades and bi-wire binding posts.
Plus the PROBLEMATIC one (Not known by me at the time) Walnut veneers with gloss finish.
He said it would take a couple of months and I agreed on waiting telling him I wanted a quality product.
Two months went by and I emailed and received no response.
I called and he said he was working on them and that happened every other week with him saying he would have them shipped next week last time we talked, three weeks ago. It is April 27, 2017 now.
Then last week I receive a voicemail from this lady and when I called back she told me Eric would not be able to build my speakers. Too many orders but nothing offered as far as options. I asked about available sets and Carla (if I recall her name correctly) said that Eric would be the one to contact about that.
In disbelief I cancelled my order.
I started my process well before the excellent thread about the DI started and before the reviews were released.
I was looking forward to having my set months ago. Not to be for me.
I am sharing my experience with fellow AudioGonrs not to take away from the success of Tekton but to make others realize that maybe due to growing pains not everything goes well.
Any suggestions or comments will be appreciated.
Disappointed ,
Luis D. Paret
Keller, TX
He answered all my questions and I went with all the upgrades and bi-wire binding posts.
Plus the PROBLEMATIC one (Not known by me at the time) Walnut veneers with gloss finish.
He said it would take a couple of months and I agreed on waiting telling him I wanted a quality product.
Two months went by and I emailed and received no response.
I called and he said he was working on them and that happened every other week with him saying he would have them shipped next week last time we talked, three weeks ago. It is April 27, 2017 now.
Then last week I receive a voicemail from this lady and when I called back she told me Eric would not be able to build my speakers. Too many orders but nothing offered as far as options. I asked about available sets and Carla (if I recall her name correctly) said that Eric would be the one to contact about that.
In disbelief I cancelled my order.
I started my process well before the excellent thread about the DI started and before the reviews were released.
I was looking forward to having my set months ago. Not to be for me.
I am sharing my experience with fellow AudioGonrs not to take away from the success of Tekton but to make others realize that maybe due to growing pains not everything goes well.
Any suggestions or comments will be appreciated.
Disappointed ,
Luis D. Paret
Keller, TX