I ordered the DSPeaker with the higher-capacity power supply and was charged $1449 by PayPal on April 9. I have still not received my order, and I am writing this on July 9.
I did manage to get Tim on the phone two times since placing my order, and both times he told me the unit would be shipped about a week later, and mentioned both times that the manufacturer in Finland had developed "new firmware versions" that had delayed the shipment of the units.
To his credit, he was polite on the phone; but I am another frustrated customer, in that after 3 months, I still have received nothing---even though their website states that orders will be completed within 30 days. It does make me feel a little better, seeing from these posts, that other customers have had the same experience ordering this unit from Simplifi Audio. Still, until my order actually arrives, I fear the loss of my $1449.
I did manage to get Tim on the phone two times since placing my order, and both times he told me the unit would be shipped about a week later, and mentioned both times that the manufacturer in Finland had developed "new firmware versions" that had delayed the shipment of the units.
To his credit, he was polite on the phone; but I am another frustrated customer, in that after 3 months, I still have received nothing---even though their website states that orders will be completed within 30 days. It does make me feel a little better, seeing from these posts, that other customers have had the same experience ordering this unit from Simplifi Audio. Still, until my order actually arrives, I fear the loss of my $1449.