Qobuz hell


Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.

 

I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.

grislybutter

Showing 1 response by bobbyloans

This is a fairly lame forum topic but I’ll add my 2 cents and agree that you may be frustrated for other reasons. Possible your dislike to the quality could be your equivalent. I’ve compared Tidal and Quobuz. I found the sound quality at the highest  playback levels was much better using Quobuz   
I will agree 100% that finding a song is EXTREMELY frustrating   You need to look through entire albums to find it.  If they fix that there’s no comparison in my opinion. Also $8 or $12 or anything that is less than $100 in this expensive hobby should just be a write off.  Don’t lose sleep over it. 
beet of luck to you