PS Audio Revises Marketing to a Direct Sales Only Model


Discussion on the PS Audio Forum sponsored by PS Audio indicates that over the next 4 months PS Audio will be transitioning to a Direct Sales Only Model.  PS Audio CEO Paul McGowan acknowledged change was coming within the next four months.  Wish the best to PS Audio on the change.  I wonder what the impact will be on dealers currently holding new stock.  The thread on the PS Audio Forum is titled Is - PS Audio Going Direct Sale Only?
weedeewop

Showing 1 response by raykski

PSA offers annual Black Friday sales (usually runs 2-3 weeks) every year where they provide 30-40% discounts on select equipment.  I bought their BHK PreAmp (2 yrs ago) and the P12 Generator (last yr) that way.  They also offer a very friendly trade-in policy on new purchases, usually 30% of the MSRP.  That trade-in discount is up to the list price of the equipment you're trading in, no matter how old, up to the 30% of the piece you're buying.   You can do very well with their trade-in policy.

Their service is very good.  I've had Paul, CEO, personally write to say PSA was giving me an added discount because of a screwup by a 3rd party dealer in ordering PSA equipment.

The downside is their equipment can be quirky.  I've had to send back for service my DS Junior within the first month.  Software upgrades are problematic at times.  You can read endless war stories on their Forum of people having issues with new purchases.  However I've rarely seen anyone throw up their hands and request a refund.  Through it all they are always there, LIVE on the phone with great patience to help you get through it.  Once the equipment is settled, it has been very good.

All in all they're a very good company that could be great if they had a better QA department.