PS Audio Quintet shut off


Has anyone had problems with a PS Audio Quintet or Duet shutting off and then coming back on? The blue light will be flashing and then it will eventually shut off. It comes back on in less than a minute and this will happen again...maybe in another hour, maybe 2. Per PS Audio, this will happen when the voltage varies enough. Not a surge but an increase that lasts longer than a split second.
I've gotten the module from PS Audio that is more tolerant of voltage change (80v-130v) but it still happens. I've asked my electric company to put a monitor on it so they can see the fluctuations but they act like they don't know what I am talking about. Any suggestions?
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Showing 1 response by ribit

I have the same problem. I just emailed PS Audio to see if they have a solution to keep it from turning off and on.

I know they will probably say that it is protecting the equipment from too much voltage, but it seems like it happens way too often.

What module are you talking about that is more tolerant of voltage change?