That is exactly why I bought Anthem because the support is 2nd to none.
Problems with Arcam Gear/U.S. Distributor
Has anyone recently purchased ARCAM gear and been unable to receive technical support from their U.S. distributor, ASL group? I am trying to trigger a P80 amplifier used for Zone 2 from an AVR 300, which requires you to splice a stereo mini jack to a mono mini jack (ring is trigger for Zone 2 on the AVR300). I still can't get it to trigger. I bought a fair amount of ARCAM gear recently, and while it sounds very good, the technical support is one of the worst I've encountered in any audio line. If anyone has suggestions, please advise. Thanks.