I think that part of the general good will of Audiogon is that people should take things back if there is reasonable cause. If any buyer contacted me about a problem within the first few days of receiveing something from me, I would take it back, even if I had never noticed the problem before, or it had been damaged during shipping. If an item does not work for the buyer, even if it worked for you, then you should take it back. Also, how you represent and rate your equipment in an ad cannot possibly describe your item as well as seeing and using the item in person. Because we are all buying items sight unseen, it is important to extend the courtesy of taking returns, and expect (hope) that others extend the same courtesy. However, I think shipping is fair game. If they want you to refund the money, they should pay for shipping back to you. Just my opinion, others may differ on this.
Potential problem with sale.
I didn't see this possible dilema addressed in the archives. My question has to do with a product you sell being properly represented, no functional or comsmetic issues, but not being compatible with the buyer's system. Case in point-- I have recently sold a dvd player (Camelot) which when hooked up to the buyer's 16:9 tv (Panasonic) produces uneven blackbars when playing a 2.35:1 movie in progressive scan mode-thin bar at the top and a wider bar at the bottom. The buyer is going to trade his tv for a Mitsubishi tomorrow and hopefully this will be a non-issue. I had no problems with my Sony XBR2. What is my obligation to the buyer if the new tv performs in the same manner? Am I to let him return the player to me for refund? My opinion is that sales on Audiogon are final and not a trial of the equipment (if properly represented). I have good feedback, and wouldn't want that to change because of this transaction. I am interested in the views and opinions of other Audiogoners as to this situation. Thanks for your time and input.
Jeff Strossner
Jeff Strossner