Make sure the stylus is seated completely in the cartridge. If it is not, there will be very low output. Just give it a small nudge from the front towards the back.
My First Turntable
I picked a Dual 1237 today. This is my first turntable. I just wanted to try it. I don't know much, but I took the advice of a local guy that seems to be pretty knowledgable. He seemed to think the dual would be a good first turntable. The cartridge is a Shure RXT5, does anyone know what these were delivered with? Also, I do not get any volume. My pre-amp is a PS Audio 6.2. Could I have a mismatch problem with my preamp and the cartridge, like a MC cartridge paired with a MM preamp?