Mac Mini doesn't "see" Peachtree Grand


I have a Mac Mini, circa 2010, running the latest OS. When I plug the USB cable in between it and the Peachtree Grand Pre X-1, the PT doesn't appear as a device when looking at the audio output options on the Mac. I tried the same cable plugged into my Macbook Pro and the PT shows up there just fine.

Any ideas why the Mini wouldn't recognize it? I tried multiple reboots and power recycles with no luck.
jkscherk
Try a different USB port and see if that helps. Also try using a different USB cable - some custom cables disable the power connection which may prevent the devices from handshaking correctly.

If that doesn't work...

The X-1 shouldn't need a USB driver but the older variants apparently did.

http://www.peachtreeaudio.com/support/usb-drivers.html

I don't suppose the MacBook Pro had drivers installed previously, did it?
Tried all the ports and I never installed any drivers on the MacBook Pro. I will try another cable.. The initial one was just a cheapo I had lying around from a printer. The X-1 version I have, isn't supposed to need any drivers. Might just have to contact Peachtree on Monday.
So going back and forth with the Peachtree Audio guys (very helpful BTW) they determined there was a current leak across the USB ports between the Mini and the Grand. If I used my Apple Cinema monitor, which has a grounded plug as well as needing one of the USB ports to function, the problem went away. It also was able to be resolved by running a 3.5mm to RCA cable between the Mini and the Grand. So it comes down to a grounding issue. They offered to do a simple mod for free to resolve it permanently. Or I could just keep the 3.5mm to RCA in place....but that ties up an input on the Grand.

Haven't decided what to do yet. But good to find out there are a couple of possible solutions.
You might want to try the USB-X. I think it allows you to change the way the Earth is connected on the USB power lines. You might want to use the same distributor as the preamp